Quick Tips to Win
Easy-to-implement tactical empathy to relate with your counterpart and get to results faster.
Withhold emotion and don’t react. Rather, create a calculated response.
Slow down. Talk less than 25% of the time. Use open-ended questions (What? How?).
Repeat key phrases and summarize your counterpart using their words.
Shane Ray Martin:
From haggling chocolates in Holland to deflecting police officers in Patagonia, Shane has lived through the thrills of negotiation in over 41 countries.
After experiencing these countless cultures, Shane moved to the Bay area and packed his negotiation talents with him.
Shane’s greatest work is now done volunteering at the national suicide hotline where nearly every conversation is a life or death negotiation.